Southern Water & Ashbrook Simon- Hartley agreement completes framework strategy
17 November 2005, News release from Ashbrook Simon-Hartley Ltd
The recent signing of a contract with Ashbrook Simon-Hartley marks the completion of Southern Water's portfolio of five framework agreements for maintenance of all process-critical plant and equipment across their major sewage treatment works.
Mark Thompson, Southern Water's regional maintenance manager, who has spent the last two years setting up the agreements says frameworks can have a major impact on sewage treatment works' ability to process sludge and comply with regulations.
Five strategic partnerships have been formed with manufacturers of specialist plant and equipment - including odour control, driers, gas detection and sludge treatment equipment including belt presses and belt thickeners. "The key objective is to move from intrusive maintenance to condition based monitoring to underwrite our repairs and maintenance budget and drive improved performance", he explains.
To this end Key Performance Indicators (KPIs) are written into the framework agreements and there are financial incentives for partner suppliers to achieve them. Citing the latest agreement for belt press and thickener maintenance as an example, he says Ashbrook Simon-Hartley are committed to achieving 98% plant availability and consistent output of 25% dry solids.
Delivering this level of performance demands extensive preparation, according to Ashbrook Simon-Hartley's dewatering Business Manager, Matt Gibson, who assembled the five-year framework agreement with Southern Water. "In the first six months we audited the entire installed base, carried out any remedial work needed to get plant up to peak performance and trained 80 site operators in routine daily checking and trouble-shooting."
A programme of routine maintenance is now in place and should a breakdown occur a four-hour response is guaranteed 24/7. "Engineers are tracked by satellite navigation so we can be confident how quickly they'll reach a breakdown," Mr Thompson adds. "And they arrive armed with a critical spares holding which is essential to optimise our supply chain."
"Successful frameworks are all about using the most appropriate resource for the task and having confidence in the delivery mechanism," he concludes. Manufacturers have the specialist skills to ensure reliability. In the case of belt presses and thickeners Ashbrook Simon-Hartley's track record of maintaining other manufacturers' equipment as well as their own meant they were entering into it with their eyes fully open."
For further information please email Ashbrook Simon-Hartley Ltd