SPP Pumps Launch New Parts Division
20 July 2010, News release from SPP Pumps Ltd
Having decided that parts support to customers requires an even greater focus SPP Pumps have launched a new dedicated Parts Division.
The new team will operate separately from the Service Division with almost double the previous workforce to meet the new challenges ahead.
The aim is not only to provide genuine SPP parts but to be recognised as a supplier for the whole pump package, whether that be an engine, a gearbox or pipework components. Whatever the part, SPP can provide.
One key focus of the new division is to endorse the concept that not only does SPP supply high quality parts, but that these components are supported by our highly experienced technical support team, who are available to offer advice on material upgrades, design changes or general problem solving.
The proposals team now have additional resources in place to offer not only the standard lead time on quotations but also a number of express options. And we have put in place additional manufacturing resource to handle break down situations or critical supply.
Future objectives to further enhance the service provided are the introduction of more price lists, parts kits and a service exchange programmes.
The core objective is to deliver the very best aftersales parts service possible.
Genuine Spare Parts
Guaranteed genuine spare parts are fundamental to SPP's commitment to their customers. These parts are supplied to the same material specification to the exact tolerances and finishes as originally supplied.
In addition, SPP can provide high quality spare parts for products supplied by other companies. SPP's sophisticated and networked spare parts stockholding ensures that replacement parts and components are readily available for some models.
SPP are the exclusive worldwide supplier of parts and service for the full range of pumps originally manufactured by Crane Pumps Limited, including products from the Rhodes, Brydon & Youatt and Mopump ranges.
SPP hold the pump records and test curves for Crane Pumps and are the only pump and spares supplier that can offer you genuine Crane spares all manufactured to the original specification.
For further information on SPP Pumps and the new Parts Division please contact:
Business Manager - Parts Division
or visit www.spppumps.com
For further information please email SPP Pumps Ltd