Customers Count 24/7
Industrial shredder specialists Mach Tech Services Ltd is offering customers a 24 hour help line to ensure they keep their machines running day and night.
The Lancashire-based company, which supplies Lindner industrial shredders to clients throughout the UK and Eire, says there is an increasing need for businesses to operate around the clock in order to fulfil contracts or to produce the required feedstock for in-house thermal technology systems.
And it's 24 hour help line can help its customers do that, by having experienced maintenance staff at the end of the phone when something goes wrong.
In the majority of cases the staff can then access the customer's operating system remotely to diagnose and repair the fault. And where it can't be done remotely, Mach Tech Services will visit the site as soon as possible, to fix the fault in person.
David Ingham, Operations Director at Mach Tech, said: "It's becoming more and more important to businesses in the waste sector that their machines are capable of operating extended hours. We know they cannot afford to have unscheduled downtime, so we know how it is of paramount importance to them that we can get them up and running again."
Mach Tech Services specialise in providing the full range of Lindner shredders, covering all recycling markets including SRF/RDF, metals and wood. The company has been responsible for 90% of SRF shredder installations over the past five years and is the second largest distributor of Lindner shredding technology in the world.
For more information visit www.machtechservices.com or call 01706 838246.
For further information please email Mach Tech Services Ltd