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Case Study - Coca Cola


Waste & Recycling

Campaign Objectives

Aim
Create a campaign which harnesses the appeal of football, and leverages Coca- Cola's sponsorship of the Football League, to generate awareness of recycling and effect a positive behavioural change in recycling habits

Objectives
  • Build awareness of recycling within communities in order to change attitudes and behaviour
  • Motivate fans to make an average of 5,600 online pledges in total per week, 67,200 in total over the whole promotional period
  • Generate 4% uplift in recycling in each Council area compared with 2006
  • Position Coke as a brand which cares about the environment, with strong links to the community and youth development
  • Conduct participation studies to gauge consumer feeling towards the promotion / brand
  • Support the promotion with a strong PR campaign


Campaign Execution

Strategy
  • The promotion targeted a core audience of football fans through its association with the Football League
  • Recycling is not traditionally a subject which is targeted at this particular audience, however harnessing the power and appeal of football in order to engage this audience was key to reaching a wider consumer base
  • The aim was that core football fans would engage with the promotion, and communicate it to their friends, families, and social networks outside of the football environment


Strategy
  • Harnessing the passion this core audience has for their clubs, and allowing them have a direct influence on the future success of their clubs, would drive entries from fans and non-fans alike, and visits to the website would increase knowledge and awareness of recycling in general
  • For the first time in a Coca-Cola football promotion, all prize money was to be spent on youth development, not the senior team
  • Youth development is defined as any activity which enhances or improves the youth programmes or community schemes running within participating clubs


Mechanic
Make a Pledge
  • Fans can pledge to recycle every day at www.talent-from-trash.com and earn up to £1,000 each week for their Club, plus encourage friends and family to pledge through an email a friend system on the website
  • Numbers of pledges are measured every Wednesday and results published on the website in league tables


Mechanic
Recycle More
  • Clubs can also win a cash prize at the end of the promotion of up to £6,000 if the recycling tonnage level increases in their community over the promotional period
  • Household waste is collected through council kerbside collections, general council recycling points and Tesco recycling facilities
  • Recycling increase is calculated versus the same period in 2006
  • A year on year predicted trend increase is taken into account in the 2007 total
  • Recycling uplift over the 12 week campaign period is calculated


Marketing Campaign
Local launch at each club with Manager plus local media and stakeholder engagement Specific Talent from Trash content on Coke website and information on Recycling and Youth Development in each participating area Digital tft logo supplied to Clubs and Councils Activation packs personalised for each club: 20 t-shirts, 100 A3 posters, digital TfT logo (with click through) Match Day programme ad campaign Chris Kamara PA announcement 6 sheet posters at 49 Tesco stores at campaign launch and A1 poster on the Tesco recycling machines for duration of campaign Accrington Stanley: branded recycling lorries Brentford: branded stadium banners Swindon: branded recycling lorries Southampton: council magazine Emails to Coke football database at launch and milestones through campaign 1 page press ad in local newspapers at launch Content supplied for Club websites

Core Creative
  • Strong core creative using imagery of recyclable Coca-Cola> packaging, and a clear focus on youth development and grassroots football
  • Core creative was the basis for all other promotional activity
  • Generic posters used pitch effect at base, which was tailored with a club colour shirt effect for club-specific creative


Website
  • Creative designed mirrored the core creative
  • Sole entry route to promotion, via Make a Pledge page
  • Leaderboard updated on weekly basis, for fans to track their clubs current pledge total and money earned
  • Playing Our Part section, detailing how Coca-Cola is considering the environment in its manufacturing and packaging processes
  • Playing Your Part section, with facts about recycling in the UK and in the home, and offering tips to consumers on how small changes in their everyday behaviour can make a big difference to the recycling effort


Website
  • Club / Council specific sections of site, in club colours
  • Breakdown of pledge performance for each club per week
  • Club-specific youth development information page
  • Use of Google maps to display Council and Tesco recycling points in the local area
  • Information on specific Council collections, including which materials should be recycled in which receptacles for each area
  • Hyperlinks to specific Council website recycling pages


Club Activation
  • Branded t-shirts in club-specific colours sent to all clubs for in-stadium activation
  • Digital Talent from Trash logo sent to all clubs with instructions for how to create a direct clickthrough from the club website to the Talent from Trash site
  • Toolkit CD sent to all participating clubs, containing club-colour poster artwork, and Talent from Trash PA announcement recorded by “voice of the Football League”, Chris Kamara
  • Matchday programmes ads with two headline messages supplied to all participating clubs, and featured in programmes during the 12 week promotional period


Media & ATL
  • 1 page press ads in local newspapers at launch
  • 6 sheet posters at 49 Tesco stores at campaign launch


CRM
Three CRM emails sent during course of promotion; at launch, for half-time overlay and in final week of promotion

    -Launch
  • 9.9% click thru rate
  • 25.75% open rate
  • -Half Time
  • 7.92% click thru rate
  • 28.64% open rate
  • -Final Whistle
  • 15.47% click thru rate
  • 37.10% open rate


Bespoke Activation
  • 15m long Talent from Trash banners utilised at Brentford F.C.
  • Branded recycling lorries in Hyndburn (Accrington Stanley) and Swindon
  • Magazine adverts in the Southampton council city magazine


PR
  • Press launch at each club
  • 2 x pieces of national press coverage
  • 21 x pieces of regional press coverage
  • 80+ pieces of online coverage
  • 2 x pieces of trade coverage
  • 1 x piece of broadcast coverage
  • The London Paper


Results

Pledge Results
  • 235,154 online pledges over the 12 week promotional period*
  • Average of 19,596 online pledges per week*
  • *from 13 participating clubs


Recycling Uplift
  • Average recycling tonnage uplift of 5.1% per club
  • 6 of 13 clubs achieved target of 4% or over
  • 4 of 13 clubs achieved uplift over 10%
  • 2 of 13 clubs achieved uplift over 20%


Changing Behaviour
  • The aim of Talent from Trash was to convert awareness of recycling into real behavioural change
  • Hyndburn Council / Accrington Stanley F.C. were a great example of this conversion
  • Accrington Stanley achieved 15,345 pledges over the promotional period, earning them £11,400 for youth development, and raising awareness of recycling among their fans
  • Recycling lorries in the area also carried Talent from Trash branding, and Hyndburn Council ran a piece about the campaign in their newsletter
  • All this awareness raising translated into a 19% uplift in recycling tonnage over the promotional period, compared with the same period in 2006. This uplift will earn them a further £6,000 for youth development


Legacy
  • Talent from Trash has enabled clubs to identify the important and influential role they have in the community, and the part they have to play in the recycling drive
  • Norwich City F.C. are now working with their Local Authority to make their stadium greener, and have launched their own “Yellower and Greener” recycling initiative




Awards for Environmental Excellence 2009


Awards Sponsors








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