RSSResponse to National Crisis Wins Adler and Allan Top Award
30 October 2007, source Adler & Allan Ltd
Henry Simpson from Adler and Allan accepting the 2007 APEA Customer Care Award from Patrick Howley of Total UK for the company's extraordinary response to the contaminated fuel crisis.
The entry was based on one of the company's most demanding emergency calls. Adler and Allan were called in to uplift more than three million litres of contaminated fuel from hundreds of petrol forecourts at supermarkets across the UK.
Alan Scrafton, Group Marketing Manager for Adler and Allan, said: "We are delighted and proud to have won this award for a project which was one of the most demanding and important emergency response calls in our history.
"The project was completed within the agreed deadline and despite the huge, negative press coverage, all the supermarket petrol forecourts returned to normal business levels the month following the crisis."
It was in March this year that Adler and Allan was tasked by Tesco, Morrisons and Asda to handle the emergency fuel uplift following customer reports of vehicle running problems after filling up at the supermarkets' petrol forecourts.
Under extremely tight deadlines and working schedules, Adler and Allan rapidly deployed more than 30 vehicles dedicated solely to uplifting in excess of 3 million litres of contaminated fuel at hundreds of sites across the UK with just weeks to complete the task. The project was completed within the agreed deadline.
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