Uniclass Waste Management (UWM) is an advanced software solution designed to streamline the administration of kerbside collections and street cleansing operations.
UWM helps meet the challenges of improving frontline services cost effectively by providing up-to-date information on rounds, appointments, jobs, properties and assets. UWM acts as a ‘hub’ through which all data flows and from which all reports are generated.
The solution removes paper based processes, increasing the speed of response to citizen enquiries, enabling office and mobile staff to have all relevant information at their finger tips, and ensure that Local Authorities can report accurately on operations.
“The most important difference it has made is that there is far more automation of processes. We also hold much better data which we can access more easily, so we can give better customer service. We can also report quickly and accurately on the services provided, so have a much better management tool.”
Michelle Eldridge. Wealden District Council
“ROCC don’t stand still, they move forward and that’s what we want from a strategic partner. We generate ideas ourselves but need companies that can help us put those ideas into
practice for us.”
David Bradley, Powys County Council
ROCC is a CIWM affiliated organisation, an approved partner of the Association of Public Service Excellence (APSE) and a member of the IMBM. Technical accreditations include Microsoft Gold Partner, member of the ORACLE partner network and Adobe partner. ROCC is a UK wide operation with headquarters in Brighton.
Contact Mr Alan Paget