Reducing the Debt Burden

Utilities remain under pressure to reduce the debt burden. Yet now more than ever, they are also under pressure to identify and help their most vulnerable customers.

Attend this one day conference to gain insight on policy progress, hear best-in-class experience from colleagues, learn new ideas from other organisations and get a glimpse of the future - will metering, or smart metering, help solve the problem?

Speakers include:

Calor; Citizens Advice; Consumer Council for Water; Consumer Focus; Energy Retail Association; Logica; Money Advice Trust; Ofgem; South West Water; Water UK


If you think fraudsters are not an issue for utility companies - you may be too complacent. Fraudsters can and do target utilities.

In this special round table session you will hear:

  • How energy utilities are responding to widespread fraud in prepayment meters
  • How you can identify potential fraudsters and gain insight on their activities
  • What experience other utilities have of combating fraud

  • See the agenda for full details.

    For further information please email Utility Week

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