Scottish Courts to trial gamification in staff behaviour change scheme

The Scottish Courts and Tribunals Service (SCTS) has partnered with facilities management provider Atalian Servest to trial a six-month behaviour change pilot aimed at reducing environmental impacts and boosting employee wellbeing.


SCTS has become the first Scottish public sector body to sign up to Green Rewards’ JUMP programme for sustainable behaviour change. During the six-month pilot, 200 employees at Glasgow Sheriff Court will be incentivised to embark on and track sustainable behaviours through a gamification approach.

Employees are encouraged to participate in activities that benefit waste management and recycling, energy saving, health and wellbeing and sustainable travel. Under the JUMP scheme, points are rewarded for reporting sustainable actions, with monthly rewards given to top performers and charity donations offered to the best-performing departments.

Atalian Servest’s sustainability coordinator Erin Miller said: “The JUMP programme we’re running with the Scottish Courts and Tribunals Services in Glasgow is a great way to engage employees in issues such as energy use and waste. Introducing JUMP is an exciting part of SCTS’s continuing journey of sustainability excellence.”

Earlier this year, SCTS was awarded the Carbon Trust Triple Standard for carbon reductions, water stewardship and waste management. SCTS joins Scottish firms RBS, the University of Strathclyde and the University of Glasgow in utilising the JUMP scheme.

Jump-starting change

Indeed, numerous academia across the UK have delivered impressive results through the JUMP scheme. The University of Strathclyde diverted 2,939 disposable coffee cups from entering landfill by using reusable alternatives, while Bournemouth University achieved an 11-tonne reduction in its Scope 3 emissions, after staff travelled 26,000 miles to and from campus sustainably.

Green Rewards’ managing director Graham Simmonds added: “We are really excited to be working with the Scottish Courts and Tribunals Service. It’s great to see yet another organisation in Scotland implementing an employee-centred initiative to drive positive change and meet their sustainability targets.”

The JUMP programme has proved successful in igniting site-wide and business-wide actions on sustainability. In 2017, more than one million positive actions were recorded through the programme. In fact, more than 200,000 positive actions have been recorded over the last academic year through the scheme.

Matt Mace

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