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The sustainability communications handbook: Engaging with different audiences

Communication is a vital component of any organisation’s strategy – and an aspect which businesses of all sizes and sectors will have to continually fine-tune as digitisation progresses. Similarly, sustainability is now widely considered to be a business-critical consideration and a must-have for staff, consumers and investors alike.

Carlsberg is one of four companies to have set science-based targets in line with 1.5C, along with BT, Tesco and Pukka Herbs

Carlsberg progressing towards carbon-neutral status

Onsite renewable arrays and low-carbon packaging innovations have helped Carlsberg to achieve a 20% reduction in its relative carbon emissions since 2015, as it strives to become a 'net-zero' carbon business by 2030.

100 board-level employees at the UK's largest companies were surveyed by IPSOS Mori, on behalf of the Carbon Trust

Survey: Two-thirds of UK businesses will include climate risks in this year's financial reports

Two-thirds of the UK's largest 100 companies are planning to incorporate climate risks in their annual financial or combined report this year as client, investor and customer demand for transparency on sustainability issues grow.

The majority of survey respondents (65%) believed that corporates already had to include sustainability impacts in profit calculations

Survey: Consumers want corporates to include sustainability in profit calculations

Around four in ten members of the UK public believe that corporations should include social and environmental impacts in their profit calculations, a new survey has found.

Most corporates are failing to meet all requirements of the EU’s Non-Financial Reporting (NFR) Directive, the report warns

CDSB: European corporates failing to track climate change impacts

Less than half (44%) of European corporates are currently tracking how climate challenges will affect their business models in the future or disclosing the full extent of their environmental impacts.

What we can learn from the BBC’s Drowning in Plastic documentary

This isn't a piece about plastics, or how businesses can and should be reducing their plastics footprint. But, the BBC's jaw-dropping and necessarily bleak investigation into the havoc that plastics are causing the environment does offer some potential learnings for a sustainability professional.

Achieving the Sustainable Development Goals: A Blueprint for Business Leadership

This brand new edie insight report provides clear, practical steps that can be taken by sustainability and CSR professionals to embed the Sustainable Development Goals (SDGs) within their organisation’s business strategy.

(L-R): Presenter Corporate Register’s director Paul Scott; the Co-op team; and compere Rufus Hound

Meet the Sustainability Leader: Co-op - Sustainability Reporting 2018

With entries now open for edie's revamped 2019 Sustainability Leaders Awards, this new feature series will showcase the achievements of the 2018 winners, revealing their secrets to success. Up next: our 2018 Sustainability Reporting winners, Co-op.

The latest sustainability report from the retailer reveals mixed progress on its Enrich Not Exploit goals

The Body Shop exploring 'back-up plans' to help reach energy targets

EXCLUSIVE: The Body Shop has introduced a new energy saving guide and is considering a carbon offset scheme as a "back-up plan” to meet its 2020 sustainability targets, following slow progress on its renewable power, energy efficiency and packaging innovation aims.

We take a tour of a giant solar system and then hear from speakers at edie's Energy Management Forum and Sustainability Reporting Conference

Sustainable Business Covered podcast: Solar, storage and sustainability reports

This bumper episode of the edie podcast includes a behind-the-scenes tour of the largest solar installation in the Higher Education sector, plus interviews with sustainability and energy experts from Compass Group, Beyond Business, Pets at Home, LandSec and M&S.

The report will be updated over time as new practices emerge to help businesses avoid risks of SDG

Best-practice guide for business action on SDGs launched by WWF and Gold Standard

Businesses have been urged to capitalise on the benefits of delivering against ambitious goals on the Sustainable Development Goals (SDGs), in a report which provides a host of best-practices for business leaders to inform their strategies going forward.

Britvic has also made major strides in its bid to develop a viable bottle from sustainable wood fibres

Britvic on course for zero-waste status

Soft drinks company Britvic looks set to become a zero-waste company by 2020, with the firm's latest sustainability report revealing recent efforts to cut down on plastic waste, carbon emissions and water use.

The handbook offers advice on creating an engaging sustainability report and sharing it with key stakeholders

Seven steps to success: edie launches the smarter sustainability reporting handbook

With more stakeholders, staff and consumers demanding knowledge and information on corporate commitments, edie has published a handbook to help create an engaging and informative sustainability report.

The smarter sustainability reporting handbook

A new era is upon us: the UN’s Sustainable Development Goals (SDGs), the Paris Agreement on climate change, the Modern Slavery Act (MSA) and the Task Force on Climate- related Financial Disclosures (TCFD) have together paved the way for an entirely new approach to corporate sustainability.

As part of the report, Kraft Heinz introduced a new goal to transition to a 100% cage-free egg supply globally by 2025

Transparency focus helps Kraft Heinz accelerate towards supply chain goals

EXCLUSIVE: Food processing company Kraft Heinz has enrolled in a journey of transparency to help deliver its CSR strategy, with the company's first ever sustainability report highlighting achievements with palm oil sourcing and challenges related to water consumption.

The Reporting Exchange gathers resources from 70 sectors and is designed to be used by each sector as a collaborative platform

The Reporting Exchange: Global platform launched to streamline sustainability reporting

As more companies switch to integrated reporting linking sustainability actions with financial filings, the World Business Council for Sustainable Development (WBCSD) has launched a free, online platform to help businesses navigate the increase in reporting requirements.

While PepsiCo is a quarter of the way to its 2025 goals for annual water replenishment, the company has made slow progress across key sourcing targets

PepsiCo makes slow progress as it embeds new sustainability strategy

Food and beverage company PepsiCo has made inroads into its new set of sustainability targets, although a year of calibrating on new baselines means that progress will have to accelerate to reach key goals.

The report calls for firms to apply financial capabilities to capture environmental opportunities and show investors a resilient business

CDP: Businesses failing to capture financial gains from environmental performance

Major telecommunications and consumer goods firms are failing to capture financial value from strong environmental performance, according to research, despite almost $500bn in disclosed value at stake.

Willmott Dixon's chief executive Rick Willmott called on the sector to make carbon a priority on the business agenda

Willmott Dixon cuts carbon emissions by 13% in a year

Construction firm Willmott Dixon has called on the industry to "strive to find less carbon-intensive ways to operate", as the company's latest sustainability report details a 13% reduction in carbon emissions over the last 12 months.

The company recently became the first automaker to pledge to the Business Alliance for Water and Climate’s Improve Water Security initiative

Ford focuses on water stewardship as it approaches key carbon target

Automotive giant Ford will place an increased focus on improving water security, as the company's latest sustainability report reveals that it is within touching distance of a 30% carbon reduction goal originally scheduled for 2025.

Converting production lines from steel to aluminium between the next two to four years could account for an 18% reduction in carbon emissions

Molson Coors aims to halve carbon intensity by 2025

US-based brewer Molson Coors is targeting a zero-waste-to-landfill status across all of its major manufacturing facilities and a 50% reduction in carbon emissions as part of an ambitious new sustainability strategy that seeks to offset recent business growth.

For future targets, waste will be tackled alongside existing goals to conserve water as part of a wider aim of “improving resource efficiency”

Interserve updates sustainability targets to account for business growth

Construction firm Interserve has set new sustainability goals for 2020 and 2025 to better reflect the "sheer scale and change" of the business, which has reduced construction waste by a quarter and carbon emissions by almost 20% since 2013.

Twelve industry experts came together in London to discuss how a sustainability report can effectively produced and disseminated to build trust and maximise engagement

Sustainability reporting: 10 steps to build trust and increase engagement

Sustainability and corporate responsibility managers from a range of businesses across the country recently gathered in London for an exclusive roundtable hosted by edie and DNV GL, which explored the steps required to take sustainability reporting onto the next level.

The company attributes some of the success of its carbon reduction goal to its LEAN Energy scheme, which engages employees in a “culture of conservation”

Kimberly-Clark struggles with post-consumer waste as it surpasses carbon goal

Personal care consumer product manufacturer Kimberly-Clark has surpassed a 2016 emissions goal, and is forging ahead towards a 20% reduction by 2022, as outlined in the company's latest sustainability report.

CCEP continues to ensure that all of its packaging is recyclable

Coca-Cola European Partners closing in on 100% renewables target

Multinational bottling company Coca Cola European Partners (CCEP) has almost cut emissions in half over the past six years, as it closes in on a target to purchase 100% of its electricity from renewable sources.

The company is also trialling onsite solar panels at its Chapelfield shopping estate

Shopping centre owners launch innovation lab after closing in on CSR targets

Shopping centre owner intu has launched a new Green Lab to identify new solutions to reduce environmental impacts, as outlined in a sustainability report that announced the firm had reached a zero-waste-to-landfill milestone.

Carillion also surged past a 20% reduction goal for electricity consumption in offices, with current reductions sitting at 70%

Carillion surpasses carbon goal five years early

UK construction firm Carillion is "working hard" to set science-based targets for their sustainability programme, after the firm's latest sustainability report revealed that a carbon reduction target has been surpassed five years ahead of schedule.

edie's exclusive webinar explored what 'getting it right' looks like when it comes to developing an engaging sustainability report

Maximising value: How can your sustainability report drive engagement?

Businesses can maximise stakeholder engagement with sustainability through their reporting by encouraging internal participation in product design and exploiting digital tools to present data in new and exciting ways.

The 'Maximising the value of your sustainability report' webinar will take place on 4 May at 11am

Last chance to register for sustainability reporting webinar TODAY

Sustainability and CSR professionals are invited to tune into a free-to-watch live webinar today (4 May) at 11am (BST), which will focus on maximising the value of reporting.

AB InBev has aligned its sustainability strategy to the SDGs, focusing on water, carbon and human rights goals as a result

World's largest brewer saves £50m through sustainability strategy

The world's largest brewer has saved $60m (£46.5m) in the past four years through energy-efficiency improvements, while also passing key water stewardship and carbon reduction targets.

Olam’s 29% carbon reduction was driven by “upstream productivity” and a carbon positive agenda at plantations in Gabon

Olam International pairs sustainability and financial reporting for the first time

Agri-business supplier Olam International has announced cuts to carbon intensity and water usage in its own operations in a sustainability report that has been merged with its annual financial report for the first time.

In the open message, business leaders claim that a backing from G20 nations would create greater visibility on climate risks, while also uncovering new opportunities for business growth

Major firms implore G20 to act on climate-disclosure risks

The chief executives of 27 global businesses, including HSBC, Unilever and PwC, have called on G20 governments to adopt recommendations that call on companies to disclose climate-related financial risks.

The 'Maximising the value of your sustainability report' webinar will take place on 4 May at 11am

Maximising value: edie to host free webinar on sustainability reporting

Individuals and organisations looking to improve their sustainability reports and increase engagement with key stakeholders are are being encouraged to tune into a free, live edie webinar next month, focusing on maximising the value of reporting.

The carbon neutral aspect of the strategy is already in full swing. H&M, which operates more than 4,300 stores globally, reduced carbon emissions by 47% in the last 12 months

H&M eyes 'climate positive' status by 2040

International fashion brand H&M has unveiled a new sustainability strategy to become climate positive by 2040 through ambitious closed-loop and renewable targets.

A guide to effective sustainability communications

Whether it's driving engaging with employees to maximise results, with stakeholders to translate progress, or with consumers to drive awareness and brand value, getting sustainability communications right is crucial, and getting it wrong can be disastrous.

Mark Wilson's company Aviva was the first global insurance group to go carbon-neutral

Aviva chief: It's time to make sustainability a competitive sport

Sustainability should be treated as a competitive sport, driven by public league tables on corporate climate performance to incentivise businesses to strive towards industry climate leadership, Aviva's chief executive has said.

Alongside energy provided by one of the largest rooftop installations in Europe at Wolverhampton, JLR will now source 100% renewable electricity from EDF

Jaguar Land Rover continues energy efficiency drive amid business expansion

A increased investment in a range of energy efficiency and low-carbon initiatives, including an agreement to purchase 100% of its electricity from renewable sources, has seen Jaguar Land Rover (JLR) decouple energy consumption per vehicle produced from a business expansion and wider data capture.

Finance projects include the first energy-from-waste (EfW) plant to be supported under the Contracts for Difference (CfD) scheme

Barclays delivered £21bn for sustainability projects in 2016

Multinational bank Barclays raised £21.1bn in finance for environmental and societal schemes in 2016 as part of a fresh strategy that focuses on enhancing the sustainability of its business model.

During 2017 Heineken will define its 2030 ambitions in line with the UN Sustainable Development Goals (SDGs) and COP21

Heineken couples sustainability and financial reporting as emissions tumble

A "firm belief" that business growth and sustainability go hand-in-hand has seen Heineken publish its latest sustainability report alongside a financial report for the first time, with the report highlighting rapid business expansion alongside a decrease in emissions.

10 top tips to drive engagement with your CSR report

What are the key components required to produce a sustainability report which drives engagement on a range of CSR issues among key stakeholders? edie brings you the secrets to sustainability reporting success with this latest top-tips guide for businesses.

The University took to twitter to announce the achievement of a 40% reduction in carbon emissions across its estate since 2010

#UoLCarbonCut: University of London delivers world's first tweet-based sustainability report

The University of London has taken digital sustainability reporting to a new level by broadcasting its achievements through a series of tweets and an online presentation instead of compiling a dedicated CSR report.

The reporting of non-financial information is seen as a crucial tool to identify key sustainability risks

EU Non-Financial Reporting Directive: 'A positive step towards a sustainable economy'

With the deadline for Member States to implement the European Union Non-Financial Reporting Directive (EU NFRD) passing earlier this week, edie has spoken to an array of industry experts to find out exactly how the legislation will affect the future of sustainability reporting and green business in the UK.

The UK-based LSE is one of 23 exchanges that had committed to introduce new standards on sustainability reporting in 2016

Stock exchanges poised to introduce sustainability reporting standards

The London Stock Exchange (LSE) is among 21 of the world's stock exchanges that look set to introduce sustainability reporting standards before the end of 2016, according to experts.

The World Business Council for Sustainable Development report praises the 'leading light' companies that are demonstrating the best reporting practices among Council members

SDGs underpin 'positive progress' of corporate sustainability reporting

Nearly a third (30%) of world-leading companies are now implementing the framework into their sustainability and integrated reports, as the push to mainstream non-financial reporting continues to gain momentum.

The company recently announced ambitions to deliver more than 100 million packs of 100% recyclable, bio-based cartons to customers during 2016

Tetra Pak cuts emissions during period of growth

Despite the number of packages sold rising by 16% over the last 12 months, Swedish food processing and packaging company Tetra Pak has revealed that emissions have tumbled as it closes in on its 2020 climate goals.

Initial 2020 commitments by Coca-Cola HBC were to reduce carbon emission intensity by 50% and to cut water use by 30%.

Coca-Cola bottler extends 2020 sustainability targets

One of Coca-Cola's leading bottlers, Coca-Cola HBC, has on Friday (30 September) unveiled seven new sustainability goals to build on the company's initial 2020 targets made last year.

CWG’s latest CSR report details a series of energy-efficient, low-carbon innovations established by the developer to improve sustainability in the Canary Wharf area

Canary Wharf Group slashes emissions through technology and ISO frameworks

Canary Wharf Group (CWG) has boosted its energy efficiency credentials during the past year through improved building energy performance and the implementation of an energy management system to help measure, monitor and improve efficiency across the business.

In regards to energy-efficiency measures, 2015 saw Ball “enter the world of renewable energy” for the first time in its 135-year history

World's largest canmaker updates sustainability goals to account for Rexam acquisition

The world's largest canmaker Ball Corporation, has outlined a new sustainability agenda which will see it adopt science-based carbon targets and lead the field in next-generation spacecraft propulsion systems.

edie Responsible Retail Conference programme

Can sustainability and profitability go hand-in-hand? Are current retail business models fit for purpose if we are to deliver the transformational change needed to create a low-carbon, zero-waste economy? Download now.

Diageo is preparing for a future in which the only successful business models will be those that can demonstrate a positive contribution to people and the planet

Diageo reports 'good progress' towards environmental goals

Multinational alcoholic beverage company Diageo has reported "notable improvements" in the management of water efficiency and reduction of carbon emissions and waste materials, as well as taking new steps to promote responsible drinking, in the group's latest CSR report.

The new targets will see Johnson & Johnson strive to reduce absolute carbon emissions by 20% by 2020 and by 80% by 2050 against a 2010 baseline

Johnson & Johnson aims to remedy global trends with new 2020 targets

Pharmaceutical giant Johnson & Johnson is facing up to new megatrends, such as an aging population and an increase in climate-related deaths, by announcing new "Citizenship and Sustainability" goals for 2020.

In 2015, Virgin Media increased the data on its network whilst reducing its CO2 per terabyte by 35%

Virgin Media hails 'biggest carbon reduction ever' following major efficiency drive

Telecoms giant Virgin Media has recorded its "biggest ever" annual carbon reduction, with emissions falling by 6.1% between 2014 and 2015 as a part of the firm's 'Digital for Good' sustainability programme launched last year.

Currently, around 12% of the conventionally-fuelled ground fleet is being replaced by these new fuel-mix vehicles

UPS reaches one billion miles target for 'Rolling Laboratory' green fleet one year early

Logistics company UPS has revealed it has passed the one billion miles milestone for its "Rolling Laboratory" of electric, natural gas, biofuel and hybrid delivery trucks one year ahead of schedule.

The report highlights the company’s revamped commitment to sustainability, which has seen Caesars align its targets to eight of the 17 Sustainable Development Goals

Caesars bets big on corporate sustainability goals

American gaming goliath Caesars Entertainment is going "all in" on its CodeGreen environmental performance targets, after outlining reductions to energy use, waste and emissions in its latest corporate sustainability report.

MillerCoors has established a 2020 goal to restore a volume of water equal to the volume of water consumed by breweries located in water-stressed areas

MillerCoors raises a glass to water stewardship efforts

The second-largest brewing company in the US has reduced water consumption in its breweries, including those in water-stressed California, by 128m gallons last year, while greenhouse gas emissions and waste produced also tumbled.

For its 2015 CSR update, Kimberly-Clark revealed that it had reduced greenhouse gas emissions by 7.2% against a 2010 baseline – exceeding its 5% target

Kimberly-Clark sets 'aggressive' new sustainability targets

Personal care consumer product manufacturer Kimberly-Clark has established a new six-year sustainability strategy to build on the success of the "aggressive goals" the company has just surpassed, as revealed in its latest sustainability report.

The survey revealed that 74% of respondents claim to favour suppliers that offer low-carbon products or demonstrate green credentials

Three-quarters of UK construction firms operate a low-carbon strategy

New research has revealed that the UK construction industry recognises its long-term duty to the environment, with 75% of companies now operating a low-carbon or carbon reduction strategy.

The zero deforestation pledge was revealed alongside the company’s reaffirmation that it had joined Climate Group's RE100 initiative

HP pledges zero deforestation by 2020

Technology giant Hewlett Packard (HP) has built upon its recent commitment to go 100% renewable by announcing a bold zero deforestation by 2020 - alongside two other ambitious goals - as outlined in the company's latest sustainability report.

The Prosper initiative covers “five shared imperatives” that tailor themselves to creating meaningful contributions to the SDGs

How the Sustainable Development Goals are shaping corporate responsibility at SABMiller

International brewing company SABMiller has revealed annual cuts to key environmental footprints, after tweaking its "Prosper" sustainability initiative to align to the global targets established in the United Nation's (UN) Sustainable Development Goals (SDG).

The new Abu Dhabi Airport Terminal has tasked Interserve with constructing a modern and sustainable building in a water-scarce area

Decoupling emissions from economic growth: the Interserve success story

With a number of global reports recently highlighting that national carbon reductions are being achieved while economies are growing, one of Britain's biggest construction firms is proving that sustainability and profitability can also go hand-in-hand for businesses.

Carpet is woven at Interface Europe's manufacuring facility in Scherpenzeel, the Netherlands. The company wants to ignite a green industrial revolution. Photo: Interface

Climate Take Back: Inside Interface's bold new mission to reverse climate change

EXCLUSIVE: Just four years away from its ambitious Mission Zero deadline, global carpet manufacturer and sustainability leader Interface has decided to evolve its sustainability strategy, developing an unparalleled initiative that goes "beyond the boundaries" of any single company. edie's Matt Mace investigates.

An ongoing commitment to lowering water consumption has seen Ford earn an “A” grade for water stewardship from global environmental disclosure agency CDP

Ford focuses on innovation as energy use and emissions tumble

US car manufacturer Ford has unveiled the results of its ongoing sustainability push, with reductions in water and energy use and carbon emissions highlighted in its 17th annual Sustainability Report, which was largely focused on a renewed innovation drive.

The Sustainable Business Covered podcast: Episode 04 - Plan A progress and carbon-neutral beer

Listen to exclusive interviews with M&S's director of sustainable business Mike Barry, the new director of the Corporate Leaders Group Jill Duggan, and Heineken's director of global sustainable development Michael Dickstein in this fourth episode of the Sustainable Business Covered podcast.

PAN UK, Solidaridad and WWF have urged all companies using large volumes of cotton to set, report and deliver on time-bound targets for cotton sustainability

Majority of global companies 'failing to deliver' on cotton sustainability

An overwhelming majority of global companies using the highest volume of cotton internationally have "failed to deliver" on sourcing sustainably, with industry experts calling on companies "serious about sustainability" to source 100% more sustainable cotton by 2020.

The company has announced that since 2005 carbon emissions have fallen by 14% per metric tonne of food produced, just short of its 15-20% target for the end of 2015

Kellogg's pours 'heart and soul' into new science-based targets as footprints shrink

Food manufacturer Kellogg's has unveiled new reductions across key operational footprints that the "business depends on", as the company drives towards its new science-based sustainability targets.

The survey revealed that the number of women occupying senior roles within the sector increased by 7%

Gender gap in sustainability shrinks as job satisfaction continues to thrive

The gender gap in the Corporate Responsibility & Sustainability (CRS) sector shrunk last year, with pay disparities shortening and the number of women occupying "top jobs" increasing, a new salary survey has revealed.

In an attempt to drive innovation and best practice, the alliance will implement technological infrastructure to create a more readable and interactive platform for reporting

GRI aims to streamline sustainability reporting through new Digital Alliance

The Global Reporting Initiative (GRI) has unveiled a new programme aimed at streamlining sustainability reporting for businesses by using digital platforms to "enable transformational change".

CCE, which made its first ever appearance on the Dow Jones Sustainability World Index last September, also made in-roads in its renewable energy sourcing target

Coca-Cola Enterprises closes in on 2020 footprint reduction targets

Soft-drinks bottlers Coca-Cola Enterprises (CCE) is celebrating its 10-year sustainability journey by revealing wholesale reductions in carbon emissions, packaging use and water consumption, as the company strides towards its 2020 targets.

Timberland has unveiled 2015 CSR results as well as new five-year performance targets against the core pillars of product, outdoors and community

Timberland pledges to 'preserve the outdoors' with fresh sustainability targets

Outdoor clothing company Timberland has set itself a new list of ambitious sustainability targets for 2020, including goals to plant 10 million trees and ensure that 50% of energy comes from renewable sources.

Register for edie Live on May 17-18 and book your free, expert advice clinics

Book your free expert advice clinics at edie Live

Visitors to edie Live are being given the chance to book free, one-to-one advice clinics to help them plan all aspects of their sustainability strategies.


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