power & utilities


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In total, 73% feel that the technology can increase customer satisfaction, while 65% believe it could reduce a “future customer churn”

Utilities sector reaping the benefits of Artificial Intelligence

A new report has found that Artificial Intelligence (AI) is boosting job creation and profits in the utilities sector, while separate research suggests that there is "huge potential" for businesses to offer automated, smart technology as a product or service.

The risks and rewards of brokers

As the non-domestic retail water market opens on April 1, brokers are anticipating a boom in business. edie sister title Utility Week has provided an in-depth guide to the utility broker market as it stands, and considers how it is likely to change after market opening.

Scotland's incumbent water retailer Business Stream will manage the water services of the new multi-utility offering, while consultancy firm Utilitywise will oversee energy provision

New energy and water retail service offers businesses 'one-stop-shop' for utilities

UK organisations will soon be able to manage their electricity, gas and water use in one place thanks to a pioneering new partnership between non-domestic water supplier Business Stream and energy consultancy Utilitywise.

RWE is effectively splitting the company in two as two thirds of its current 60,000 strong staff will now operate the new renewables entity

German energy giant unveils $42bn renewables branch

Germany's second largest utility company RWE has announced plans to separate its growing renewable energy initiatives from its conventional energy business in a drive that is expected to deliver $42bn in annual revenues.


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