Unilever builds on BT partnership to deliver sustainable growth

Unilever has extended its IT outsourcing contract with BT for another three years as both companies look to deepen collaboration to help reduce their environmental impacts.


As well as delivering an integrated network providing voice, data, video and mobility services to Unilever’s 173,000 employees across nearly 100 countries, BT is also delivering services such as audio-conferencing and video-conferencing.

These services are helping Unilever become more agile as a business and introduce more sustainable ways of working.

By enabling staff to work more flexibly, Unilever is reducing its travel spend while increasing productivity and efficiency. The technology is also reducing CO2 emissions for the company as part of its wider Sustainable Living Plan ambitions.

This is the third time the contract has been extended since BT first won the deal from Unilever back in 2002.

According to Unilever’s vice president of infrastructure services, Paulo De Sa, this innovative use of technology is helping the company increase productivity by making its workforce more connected.

“We are becoming a more agile business and introducing more sustainable ways of working for our employees, customers and suppliers, as well as the two billion consumers who rely on our products every day,” he said.

BT Global Services CEO Luis Alvarez added that the highly competitive nature of the consumer goods market meant that technology had a crucial role to play in helping Unilever stay ahead of the game.

“Unilever’s commitment to being a responsible, sustainable business is commendable and it is something that is very close to BT’s heart,” he said.

“We are delighted to continue our partnership with them to help them growth their business sustainably.

“This will also help us deliver BT’s Net Good goal to help our customers save three times as much carbon as the end-to-end impact of our business by 2020.”

Maxine Perella

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