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The company carried out more than 227,000 tests on water supplies last year to check on water quality.

Drinking water compliance for the company has risen for the past four years; Mean Zonal Compliance, measured at customers’ taps, has improved from 99.74% in 2009 to 99.81% in 2010.

The improvements are attributed to targeted capital investment to upgrade water treatment works and an ongoing Mains Rehabilitation Programme.

Head of Quality and Compliance, Dymphna Gallagher, said: “Whilst we continue to make progress, we are also aware that further challenges lie ahead and that investment must continue in order to maintain this high standard and address the few remaining areas of non-compliance.”

NI Water is continuing to work with economic and environmental regulators, the Consumer Council and other stakeholders throughout our PC10 (Strategic Business Plan) period of investment which runs from 2010-2013.

Alison Brown

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