Reconomy Group Acquires ReBOUND in Move Set to Supercharge Sustainable Retail Returns

Last updated: 15th June 2021

Reconomy, the leading provider of outsourced, asset-light services to the circular economy, has acquired ReBOUND, the technology platform helping the likes of ASOS, Gymshark and Sweaty Betty manage their returns sustainably. The move is set to supercharge retail’s sustainability efforts worldwide as the industry attempts to tackle the environmental impact of surging global return volumes, which have risen by 65% during the COVID crisis according to ReBOUND data.

The acquisition combines ReBOUND’s specialist returns platform with Reconomy Group’s vast portfolio of technology-enabled environmental services, including those provided by Reverse Logistics Group (RLG) and Cycleon, that help organisations tackle sustainability in a meaningful, cost-effective way. The addition of ReBOUND positions the Group as the leading global expert in asset-light, sustainable ecommerce returns and reverse logistics, just as COVID’s online shopping boom has increased the need for leading retail brands to manage their environmental impact.

Founded in 2014 by Graham Best and Phil Smith, ReBOUND is a global leader in managed returns services, helping brands understand what’s being sent back to them and why, as well as providing a range of options on what to do with inbound items. The company specialises in working with fashion brands to offset the environmental impact of packaging, shipping and processing returns, helping brands calculate the most carbon-efficient routes, eliminate wasted transport miles and recycle goods wherever possible.

The acquisition is the latest in a line of investments as part of Reconomy’s strategic growth plan as the company pursues its ambition of becoming the leading global, asset-light circular economy platform. The Reconomy Group includes many of the most innovative, technology-enabled sustainability service providers, with ReBOUND joining the likes RLG and Cycleon, the European returns logistics and compliance specialists, and Valpak, the UK’s largest packaging compliance scheme and data insight provider.

ReBOUND will continue to operate under its own name while collaborating closely across the Reconomy Group, sharing technology, data and services as it continues to develop ways for retail to transform their returns practices. The addition of ReBOUND adds further breadth to the Reconomy Group offer, ultimately benefiting customers who will be able to manage returns in one place alongside resource management, setting and monitoring a common set of KPIs.

Paul Cox, Reconomy CEO, said:

“Adding ReBOUND to the Reconomy Group is a very exciting development and we extend a warm welcome to the whole team. Their innovative approach, underpinned by great technology and a focus on providing an excellent user experience, makes for a perfect fit with Reconomy. Sustainable returns have taken on even more importance during the pandemic and represent a challenge for many businesses looking to achieve high environmental standards. ReBOUND’s expertise, combined with the Reconomy Group’s existing returns activity, will offer clear, unique benefits to our customers as we continue to build an unrivalled set of services to help drive the circular economy on the global stage”.

Graham Best, ReBOUND Founder & CEO, said:

“Thanks to the lockdown-inspired ecommerce surge, retail faces an environmental crisis and this is the ideal partnership to help brands diffuse that ticking time bomb. At ReBOUND we’ve always prided ourselves on helping retailers recognise the value of their returns data. Uniting with Reconomy Group’s incredible resources now means there are boundless opportunities for retailers to apply that data to tackle returns sustainably, from knowing which worldwide recycling services are available to tap into, to supercharging advanced analytics to sell items that customers actually want to keep.”

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